Marketing

Marketing

Thought Leadership

Philipp Kristian Diekhoener 2019 Keynote

Philipp Diekhöener

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Thought Leadership

Philipp Kristian Diekhoener on Trust

Philipp Diekhöener

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Course

The Risk Doctor: Risk Management Basics

Dr David Hillson

11

Q&As

How can AI enhance call centre performance?

Answers from:

ExOWorks

Thought Leadership

The science of decision making

Loughborough University

Thought Leadership

Customer-centric data: the foundation of all decision making in retail

Thought Leadership

Ensure due diligence is a business strategy, not just a reaction

Thought Leadership

Delivering premium customer experience – the key to brand success

Bulb Technologies

Thought Leadership

If you want to win in Dragons’ Den, here is how you do it

Thought Leadership

What it takes to win in the age of the customer

Thought Leadership

The pursuit of authenticity: consumers, the real influencers

Thought Leadership

How to understand and engage your customers through data

Q&As

Whatever the customer wants – What does data tell us about behaviour?

Answers from:

IntentHQ

Q&As

Fleet management with technology – What is the role of the Internet of Things?

Answers from:

Tele2

Q&As

Internet of Things in work – How complex is the deployment?

Answers from:

Tele2

Q&As

How is technology changing customer relationships?

Answers from:

Genesys

Q&As

Trends in customer behaviour – What are the drives and changes that we must follow?

Answers from:

Genesys

Q&As

How to assess your customers’ experience?

Answers from:

Genesys

Q&As

Face-to-face shopping experience – Can technology improve the customer experience?

Answers from:

Proximity Insight

Q&As

Store teams championing your brand – Can technology apps empower them?

Answers from:

Proximity Insight

Q&As

What is key to successful CRM?

Answers from:

Proximity Insight

Q&As

Effective crisis management – What does it look like?

Answers from:

S-RM

Q&As

Why is risk management so important?

Answers from:

S-RM

Q&As

Digital transformation – Where to start?

Answers from:

Q&As

How to stay innovative?

Answers from:

Epsilon

Q&As

Organisational transformation – what are the key skills?

Answers from:

Epsilon

Q&As

Smart investment in technology – When, how, and why?

Answers from:

Epsilon

Q&As

How can the reputation score enable benchmarking?

Answers from:

reputation.com

Q&As

Customer reviews – How can we turn them into product and business development?

Answers from:

reputation.com

Q&As

Reputation and customer retention – How does it work?

Answers from:

reputation.com

Thought Leadership

Successful mergers & acquisitions

Amanda Staveley

CEO of PCP Capital Partners

Thought Leadership

What are the most efficient marketing tricks?

What are the most efficient marketing tricks? Interview with Ryanair's Kenny Jacobs

Q&As

How to develop a successful marketing funnel with customer data?

Answers from:

Dataxu

Q&As

Click-through rates are not enough. What is the value of digital marketing?

Answers from:

Dataxu

Q&As

How can brands manage consumer-generated content?

Answers from:

Bazaarvoice

Q&As

How can consumer-generated content drive product development and sales?

Answers from:

Bazaarvoice

Course

Mastering omnichannel retail with blockchain technology

Oracle Corporation

Learn how to understand the complexity of the entire supply chain in an omnichannel...

8

Course

Tokenisation: the world as you know it could change, and for the...

Learn how to build a token economy and use it to your best advantage

6